Terms of use

Welcome to the website of Saffron & Marula (“we”, “us”, “our”). These Terms of Use (“Terms”) govern your access to and use of our website, content, and online services.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please refrain from using the site.

1. About Us

Our website provides information about our services, destinations, journeys, and related content.

These Terms apply solely to your use of our website. Separate booking terms and conditions will apply to confirmed travel arrangements and will be provided at the time of engagement.

2. Use of This Website

You agree to use this website only for lawful purposes. You must not:

• Use the website in any way that breaches applicable laws or regulations.
• Attempt to gain unauthorised access to any part of the website or its systems.
• Introduce viruses, malware, or harmful material.
• Copy, reproduce, distribute, or exploit website content without written consent.
• Use automated systems (including bots or scrapers) to access the website without permission.

We reserve the right to suspend or restrict access to the website if these Terms are breached.

3. Intellectual Property

All content on this website, including but not limited to:

• Text, copy, and written material
• Images and photography
• Logos and branding
• Design, layout, and graphics
• Itinerary concepts and travel narratives

is owned by or licensed to Saffron & Marula and is protected under applicable intellectual property laws.

You may:

• View and print content for personal, non-commercial use only.

You may not:

• Republish material.
• Modify or adapt content.
• Use our branding or materials for commercial purposes.
• Reproduce bespoke itinerary concepts for commercial resale.

Unauthorised use may result in legal action.

4. No Offer or Guarantee

Information provided on this website is for general guidance only and does not constitute a binding offer.

While we aim to ensure that content is accurate and up to date:

• Travel information may change without notice.
• Destination details may evolve.
• Availability of services is subject to third-party suppliers.

We do not guarantee that the website content is complete, accurate, or current at all times.

5. Bespoke Travel Services

Saffron & Marula designs tailor-made travel experiences. All travel arrangements are subject to:

• Separate written agreements.
• Supplier availability.
• Visa and regulatory requirements.
• Applicable booking terms and payment conditions.

The content on this website does not replace formal travel documentation or contractual agreements.

6. Third-Party Links

Our website may contain links to third-party websites for convenience or informational purposes.

We:

• Do not control third-party websites.
• Are not responsible for their content.
• Do not endorse services, advice, or information found on external platforms.

You access third-party websites at your own discretion.

7. Limitation of Liability

To the fullest extent permitted by law, Saffron & Marula shall not be liable for:

• Any indirect or consequential loss.
• Loss of profit, data, goodwill, or business opportunity.
• Loss arising from reliance on website content.
• Technical interruptions or temporary unavailability.

Nothing in these Terms excludes liability where it would be unlawful to do so, including liability for fraud or personal injury caused by negligence.

8. Website Availability

We do not guarantee uninterrupted access to the website. Access may be suspended, restricted, or discontinued for:

• Maintenance
• Updates
• Security concerns
• Technical issues

We reserve the right to modify or withdraw any part of the website without notice.

9. User Submissions

If you submit enquiries, feedback, testimonials, or other content via the website:

• You confirm that the information provided is accurate.
• You grant us a non-exclusive right to use testimonials for marketing purposes, unless otherwise agreed.
• You must not submit unlawful, defamatory, or infringing content.

We reserve the right to remove inappropriate submissions.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and process personal data.

By using this website, you consent to such processing in accordance with applicable data protection laws.

11. Security

While we take reasonable steps to secure the website, we do not guarantee that it will be free from bugs or viruses.

You are responsible for:

• Ensuring your own devices are protected.
• Using appropriate anti-virus software.
• Safeguarding login details where applicable.

12. Changes to These Terms

We may update these Terms from time to time. Updated versions will be published on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, the Republic of South Africa, and the Republic of Namibia.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the above national courts.

14. Contact Information

If you have any questions about these Terms of Use, please contact:Saffron & Marula
Email claudine@saffron-marula.com
Telephone: +27 82 345 6789